We’ll Handle the Furniture, You Focus on Care: A Turnkey Fitout Story from an Australian Aged Care Facility Manager
Running an aged care facility is a constant juggling act. Between managing staff, supporting residents, staying on top of compliance and navigating families’ expectations, there’s barely time for lunch—let alone managing a full facility furniture upgrade.
That’s where a turnkey furniture fitout can be a game changer.
What is a Turnkey Furniture Fitout?
A turnkey furniture fitout is a complete, end-to-end service that includes furniture planning, design, manufacturing, delivery, installation and final placement—so your spaces are ready to use without the stress of coordinating multiple suppliers.
Instead of ordering tables from one supplier, chairs from another, and scrambling to find installers, you work with one partner who handles everything from concept to completion.
Meet Julie, Facility Manager at an Aged Care Facility in Regional New South Wales
Julie* manages a 92-bed aged care facility in regional NSW. When it came time to refurbish the shared lounge, dining area and residents’ rooms, she knew it wasn’t just about new furniture—it was about creating a more homely, compliant and comfortable environment for residents and families.
But with back-to-back audits, staffing challenges, and the usual daily pressures, Julie didn’t have capacity to manage a traditional procurement process.
“The thought of chasing quotes, selecting fabrics, checking lead times and organising freight made my head spin,” Julie says.
The Turnkey Fitout Solution
Julie engaged our team for a turnkey furniture fitout—and here’s how we helped her focus on what matters most: care.
1. One point of contact
We assigned a dedicated Project Consultant to meet with Julie, understand her needs, and coordinate everything on her behalf. No back-and-forth with multiple trades. Just one contact from start to finish.
2. Thoughtful product selection
Julie’s priority was dementia-friendly design, easy-clean fabrics, and furniture that felt warm—not clinical. Our in-house team curated a range of products, finishes and upholstery suited to aged care and presented a simple package with three palette options.
“I appreciated how they narrowed it down to what worked for us—without endless catalogues to scroll through,” Julie says.
3. Minimal disruption
We arranged delivery and on-site installation around the daily schedule of the facility—working after-hours and in stages to avoid impacting resident routines.
4. Quality and compliance
All furniture was manufactured locally in Brisbane and met aged care standards, including anti-bacterial finishes and fire-rated fabrics. Julie didn’t need to chase compliance certificates—we supplied everything as part of the service.
Key Takeaways for Busy Facility Managers
If you’re planning a refurbishment or opening a new wing, here’s what to keep in mind from Julie’s turnkey fitout experience:
1. Choose One Partner to Manage the Entire Process
Coordinating quotes, deliveries, install teams, and fabric selections from multiple suppliers is time-consuming and risky. By engaging a partner who can manage the full scope—design, manufacturing, delivery, and install—you’re freeing up hours (or weeks) of your own time.
Why it matters: You don’t need to be the project manager on top of everything else. A single point of contact simplifies communication and accountability.
2. Prioritise Practical, Purpose-Built Design
Furniture in aged care settings must be more than just attractive—it needs to support safety, dignity, and ease of use for residents. Look for aged care-specific design features like:
- Armrests to assist with mobility
- Supportive seat heights
- Easy-to-clean fabrics
- Rounded edges to reduce injury risk
Why it matters: Well-designed furniture improves resident independence, reduces falls, and contributes to accreditation success.
3. Don’t Overwhelm Yourself with Choices
It’s easy to get stuck in decision fatigue when you’re faced with hundreds of options for fabric, finishes, and styles. A good turnkey provider will curate a selection of options that align with your goals, your facility’s colour palette, and your budget.
Why it matters: Limited, expert-curated choices save time and lead to faster decisions—without compromising on aesthetics or quality.
4. Schedule Around Your Facility’s Daily Routine
Fitouts shouldn’t interrupt meal times, medication rounds, or quiet hours. Work with a partner who understands the operational flow of aged care and can schedule delivery and installation at times that suit your team and residents.
Why it matters: Minimising disruption reduces stress for residents and staff alike—and ensures care remains the top priority.
5. Work with Someone Who Understands the Aged Care Environment
A commercial furniture provider might offer great pricing, but aged care environments come with unique requirements—compliance, resident wellbeing, and infection control just to name a few. Choose a provider who truly understands the sector.
Why it matters: You’ll get furniture that’s not just compliant, but designed with empathy and functionality in mind—keeping both accreditation teams and families happy.
Julie’s Verdict?
“I didn’t have to chase a single supplier. I didn’t have to measure a chair. I didn’t even lift a box. They handled it all—and now the staff, residents and families love the space.”
Want to Save Time on Your Next Refurbishment?
Let us take the furniture off your plate—so you can focus on what matters most.
📞 Book a call with one of our Project Consultants to see how we can support your next fitout with ease and care.
* Please note: “Julie” is a pseudonym used to protect the privacy of our client.
Furniture with Healthcare-Grade Upholstery Fabrics: Australian Made to Australian Standards
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We’ll Handle the Furniture, You Focus on Care: A Turnkey Fitout Story from an Australian Aged Care Facility Manager
Running an aged care facility is a constant juggling act. Between managing staff, supporting residents, staying on top of compliance and navigating families’ expectations, there’s barely time for lunch—let alone managing a full facility furniture upgrade.
That’s where a turnkey furniture fitout can be a game changer.
What is a Turnkey Furniture Fitout?
A turnkey furniture fitout is a complete, end-to-end service that includes furniture planning, design, manufacturing, delivery, installation and final placement—so your spaces are ready to use without the stress of coordinating multiple suppliers.
Instead of ordering tables from one supplier, chairs from another, and scrambling to find installers, you work with one partner who handles everything from concept to completion.
Meet Julie, Facility Manager at an Aged Care Facility in Regional New South Wales
Julie* manages a 92-bed aged care facility in regional NSW. When it came time to refurbish the shared lounge, dining area and residents’ rooms, she knew it wasn’t just about new furniture—it was about creating a more homely, compliant and comfortable environment for residents and families.
But with back-to-back audits, staffing challenges, and the usual daily pressures, Julie didn’t have capacity to manage a traditional procurement process.
“The thought of chasing quotes, selecting fabrics, checking lead times and organising freight made my head spin,” Julie says.
The Turnkey Fitout Solution
Julie engaged our team for a turnkey furniture fitout—and here’s how we helped her focus on what matters most: care.
1. One point of contact
We assigned a dedicated Project Consultant to meet with Julie, understand her needs, and coordinate everything on her behalf. No back-and-forth with multiple trades. Just one contact from start to finish.
2. Thoughtful product selection
Julie’s priority was dementia-friendly design, easy-clean fabrics, and furniture that felt warm—not clinical. Our in-house team curated a range of products, finishes and upholstery suited to aged care and presented a simple package with three palette options.
“I appreciated how they narrowed it down to what worked for us—without endless catalogues to scroll through,” Julie says.
3. Minimal disruption
We arranged delivery and on-site installation around the daily schedule of the facility—working after-hours and in stages to avoid impacting resident routines.
4. Quality and compliance
All furniture was manufactured locally in Brisbane and met aged care standards, including anti-bacterial finishes and fire-rated fabrics. Julie didn’t need to chase compliance certificates—we supplied everything as part of the service.
Key Takeaways for Busy Facility Managers
If you’re planning a refurbishment or opening a new wing, here’s what to keep in mind from Julie’s turnkey fitout experience:
1. Choose One Partner to Manage the Entire Process
Coordinating quotes, deliveries, install teams, and fabric selections from multiple suppliers is time-consuming and risky. By engaging a partner who can manage the full scope—design, manufacturing, delivery, and install—you’re freeing up hours (or weeks) of your own time.
Why it matters: You don’t need to be the project manager on top of everything else. A single point of contact simplifies communication and accountability.
2. Prioritise Practical, Purpose-Built Design
Furniture in aged care settings must be more than just attractive—it needs to support safety, dignity, and ease of use for residents. Look for aged care-specific design features like:
- Armrests to assist with mobility
- Supportive seat heights
- Easy-to-clean fabrics
- Rounded edges to reduce injury risk
Why it matters: Well-designed furniture improves resident independence, reduces falls, and contributes to accreditation success.
3. Don’t Overwhelm Yourself with Choices
It’s easy to get stuck in decision fatigue when you’re faced with hundreds of options for fabric, finishes, and styles. A good turnkey provider will curate a selection of options that align with your goals, your facility’s colour palette, and your budget.
Why it matters: Limited, expert-curated choices save time and lead to faster decisions—without compromising on aesthetics or quality.
4. Schedule Around Your Facility’s Daily Routine
Fitouts shouldn’t interrupt meal times, medication rounds, or quiet hours. Work with a partner who understands the operational flow of aged care and can schedule delivery and installation at times that suit your team and residents.
Why it matters: Minimising disruption reduces stress for residents and staff alike—and ensures care remains the top priority.
5. Work with Someone Who Understands the Aged Care Environment
A commercial furniture provider might offer great pricing, but aged care environments come with unique requirements—compliance, resident wellbeing, and infection control just to name a few. Choose a provider who truly understands the sector.
Why it matters: You’ll get furniture that’s not just compliant, but designed with empathy and functionality in mind—keeping both accreditation teams and families happy.
Julie’s Verdict?
“I didn’t have to chase a single supplier. I didn’t have to measure a chair. I didn’t even lift a box. They handled it all—and now the staff, residents and families love the space.”
Want to Save Time on Your Next Refurbishment?
Let us take the furniture off your plate—so you can focus on what matters most.
📞 Book a call with one of our Project Consultants to see how we can support your next fitout with ease and care.
* Please note: “Julie” is a pseudonym used to protect the privacy of our client.
Furniture with Healthcare-Grade Upholstery Fabrics: Australian Made to Australian Standards
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Based in Brisbane, we’re an Australian manufacturer of aged care furniture, retirement living furniture, hospital & healthcare furniture, hotel & accommodation furniture and student accommodation furniture. We also supply a range of commercial office furniture.
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Don’t miss the opportunity to transform your commercial space with FHG’s expertly crafted furniture. Download the FHG Look Book today and start your journey towards exceptional design and quality.
