Simply contact your FHG Project Consultant. We’ll set up a project introduction meeting, discuss requirements, review floor plans if available, and begin shaping your furniture solution.

Yes. Our furniture is made in Brisbane using sustainable, responsibly sourced materials. We avoid mass-produced imports and prioritise longevity to reduce replace-and-waste cycles.

Yes. Our materials and designs adhere to commercial standards, including fire compliance, ergonomic guidelines, infection control requirements and accessibility considerations.

Definitely. We can develop design standards, palette consistency and furniture packages that help operators achieve cohesive branding across all locations.

Yes. We regularly manage complex rollouts across multiple buildings, wings or sites — coordinating schedules, deliveries, materials and approvals.

Your consultant remains your point of contact. Whether it’s warranty, maintenance questions or future planning, we provide ongoing support long after your project is completed.

Yes. Our team manages delivery and installation, including placement, assembly and removal of packaging. We ensure the furniture is installed exactly as planned.

Yes. We provide fabric swatches, timber samples, chair samples where required, and on-site demonstrations for larger projects.

We primarily work with aged care, retirement living, hospitals, health services, hotels, resorts and student accommodation. We understand the operational demands of each sector and guide you accordingly.

Yes. We offer fully upholstered indoor ranges, timber and metal furniture, as well as commercial-grade outdoor settings suitable for Australian weather and high-use environments.

We regularly help operators balance aesthetics, durability and cost. We offer a broad range of pricing options, including standard ranges, customised solutions and larger project packages.

Yes. We can assist with seating layouts, dining room planning, room setting suggestions, and furniture placement that supports workflow, accessibility and resident experience.

Lead times vary depending on quantities, customisation and current factory capacity. As a Brisbane manufacturer, we’re able to offer more predictable timelines than overseas suppliers. Your Project Consultant will provide project-specific estimates early in the process.

Yes. We design with safety, familiarity and sensory comfort in mind — including appropriate seat heights, stable armrests, clear colour contrast, soft edges, supportive cushioning and fabric selections that avoid confusion triggers.

All FHG products come with a 10-year structural warranty. We design and manufacture for long-term performance, particularly in high-use environments like aged care and acute care.

Yes. Choosing fabrics and finishes is often one of the biggest challenges for operators. Our team guides you on durability, cleanability, fire ratings, infection control, stain resistance and long-term suitability for your environment.

Most FHG ranges can be customised. This includes fabrics, timbers, finishes, dimensions and functional details. For aged care and retirement living, we also adapt designs for mobility, safety and dementia-friendly considerations.

Absolutely. We frequently collaborate with design and construction partners to ensure the furniture integrates seamlessly with the project’s overall vision, budget and timelines.

Our Project Consultants follow a clear, structured process to keep your project on track. This includes an initial briefing meeting, cost indication, materials and design consultation, final costings and purchase order, manufacturing in Brisbane, and installation. We also provide post-project follow-up to ensure you’re fully supported.